Refund policy

Return Policy

Our goal is to ensure you have the best experience possible with us. We accept returns of unopened items for any product purchased within the last 30 days.

Health & Safety Guidelines

Due to the nature of our whole-food products, returns are only accepted for items that remain unopened with their tamper-proof seals intact. This policy aligns with our strict health code to ensure the quality and safety of our products.

How to Initiate a Return

To start a return, email us at support@sacredrange.com. Once approved, we will provide you with a pre-paid return label and detailed instructions. Items sent without prior authorization will not be accepted.

Refund Process

  1. Return Shipment: Use the pre-paid return label provided to ship the item back to us. A tracking number will be included for your convenience.

  2. Processing Time: Refunds will be processed within 5–7 business days of receiving the return shipment.

  3. Refund Allocation: Funds will be refunded to the original payment method.

Damaged, Lost, or Incorrect Items

If your order is damaged, lost, or incorrect, contact us at support@sacredrange.com immediately. Our team will promptly arrange a replacement or issue a refund.

Extended Assistance Period

Missed the 30-day return window? We understand that life happens. Contact us, and we’ll work with you to find a solution.

Personalized Support Guarantee

For any questions about returns or to explore resolutions beyond the standard policy, feel free to reach out to us at support@sacredrange.com.

Thank You for Your Trust

We deeply value the trust you place in Sacred Range. Your feedback inspires us to continually improve and deliver exceptional quality. If there’s anything we can do to enhance your experience, let us know.